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From Wikipedia, the free encyclopaedia
is an ongoing process of planning and executing the marketing mix
(Product, Price, Place, Promotion) for products, services or ideas to
create exchange between individuals and organizations.
Marketing tends to be seen as a creative industry, which includes advertising, distribution and selling. It is also concerned with anticipating the customers' future needs and wants, which are often discovered through market research.
Essentially, marketing is the process of creating or directing an organization to be successful in selling a product or service that people not only desire, but are willing to buy. Therefore good marketing must be able to create a "proposition" or set of benefits for the end customer that delivers value through products or services.
It's specialist areas include: advertising and branding, communications, database marketing, direct marketing, event organization, field marketing, global marketing, international marketing, internet marketing, industrial marketing, market research, public relations, retailing, search engine marketing, marketing strategy, marketing plan, strategic management, experiential marketing, Social Influence Marketing.
If you’re going to mail out a product or package to a customer anyway, always tuck a sales letter for another product in the package. It won’t cost you any more, and when your customer receives that package, he or she will be pleased with the product (assuming your product isn’t junk) and be more favorable towards another purchase from you. You can also joint venture with other companies that target your niche market and get them to include your insert when shipping their product.
Mini-seminars – A great way to bundle up all of your products and services and sell them from the platform. It’s very inexpensive to rent a hall and put on a 2 hour presentation for your target market on something that interests them. You position yourself as the expert, and you get to pitch your products and services. Be sure to record the event and offer it to other prospects who may not be able to attend the presentation in person.
JP Maroney (http://www.jpmaroney.com) did this for a shoestring cost and raked in six figures as a result. Michel Fortin (http://www.successdoctor.com) has done this also, repeatedly, and to my knowledge has never failed to make money. Look at the model of the Big Seminar (http://www.bigseminar.com).
Speakers don’t get paid, but still make money by pitching their products. It works, and anyone who doesn’t have one or more of these planned is missing out of a lot of extra potential income.
Teleseminar – Basically a conference call, we’ve all probably been on many of them. Some have organized them and have been speakers. They can be pure content (i.e. no obvious pitches) for strengthening social proof and building up anticipation for a new product to be released in the future.
They can be a mixture of content and pitch. You can even arrange a series of them as a tele-course and charge big money to attend (Marc Goldman and Jay Abraham did this with a six-month long series, one per month, on joint ventures and deal making).
Voice Broadcasts – A very under-utilized technique. If you have an existing relationship with your customers or prospects, the Do Not Call list does not apply.
That sets the stage for a great way to call thousands of your customers simultaneously when they are most likely to be away from home. You simply upload your customer’s phone numbers, record the message you want to leave, and the technology does the rest.
Example: “Hi, this is John Smith. Sorry I missed you, but I wanted to let you know that our firesale is ending tomorrow…”
Voice broadcasts work best when they are part of a sequence.
Example: “Hi, this is John Smith calling, from Smith Publishing. I’m sorry that I missed you, but I wanted to let you know about a valuable letter and free gift we’re sending to your home. You should be getting it in the next day or two. Just look for the bright blue envelope…”
Gift Certificates – It’s generally known that people will usually spend more than the gift certificate amount. So if you operate a jewellery store, and you mail your customers a free no-obligation $25 gift certificate, it’s usually a very sound investment. Most restaurant owners already know that people generally don’t dine alone, so by giving your customers a free gift certificate, they’re bound to bring in others who will spend more money on food and drinks.
A good variation on this formula is the free birthday dinner. Generally, nobody is going to come in on their birthday and eat their free dinner by themselves. They’re going to bring friends, relatives, you get the idea.
Here’s a great way to use gift certificates to get referrals:
Send a letter to your customers with three gift certificates. One they can use for themselves, and the other two they can give away to friends or relatives. They keep your customers happy (and happy customers are more likely to speak highly of you to others) and they compound that fact by letting your customers give the certificates to others, to whom they will sing your praises. It’s like a tell-a-friend script on steroids!
Bonus: Check out what JP Maroney did for a jewellery store client of his by using gift certificates at: http://www.copywritersboard.com/viewtopic.php?t=663
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